MyChart Guide: Health Information | Community Health Network (2024)

You can use MyChart to view and manage your personal health information, including your COVID-19 records, personal health notes, current health summary, test results, medication information and more.

COVID-19 Records

Go to Your Menu > My Record > COVID-19.

Vaccinations/Boosters

Record your COVID-19 vaccinations/boosters in MyChart and then print or download your vaccination records via a QR code or as a PDF to keep on file or present as proof of vaccination. You may access the same records in this area for any proxy accounts you have access to, such as a child.

COVID-19 Test Results

If you have had COVID-19 tests done at Community, your test results may also be found in this section.

Personal Notes

The Personal Notes feature allows you to add your own secure notes about your healthcare right where you need them most. This is designed for your own record-keeping and is not a way to communicate with your provider(s). Personal notes can only be viewed by you and are not part of your permanent medical record.

You may add personal notes on the following pages:

  • Allergies
  • Medications
  • Problems
  • Immunizations
  • Preventive Care
  • Medical / Social / Surgical / FamilyHistory
  • Family Status

Health Record Summary

To see a summary of your medical record, go to Your Menu > My Record > Health Summary. This summary includes:

  • Current health issues
  • Medications
  • Allergies
  • Immunizations
  • Preventive care

View Test Results

With MyChart, you can view test results as soon as they become available, rather than waiting for a phone call or letter from your physician. You may view test results in two ways:

  1. Go to Test Results in the top menu
  2. Click on Your Menu > My Record > Test Results

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Get Notified

To be notified automatically when test results are available in your MyChart account, go to Your Menu > Account Settings > Communication Preferences. Select the Health category to view your current Test Result notification methods. To receive text messages, you may first need to opt in to unlock the text message option. After you've made your selections, make sure to save your changes.

To opt in or out of a communication method: Click on the email (envelope) icon or text (message bubble) icon. If you are opted in, the icon will appear all gray. If you are opted out, the icon will be white with a dark gray outline.

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Manage Medications & Refills

To view all your current medications, visit Medications in the top menu or Your Menu > My Record > Medications.

To learn more about a medication, such as side effects, click the "Learn more" link below the medication name.

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Request a Refill

  1. To request a refill for one medication, click the "Request refill" link below the medication. To request multiple refills, click the orange "Request refills" button above and to the right ofthe medication list.
  2. Check the box for each medication you want to request a refill for. Then click Next.
  3. Add comments as needed.
  4. Select your pharmacy pick-up location and date/time.
  5. You will receive a message in your MyChart inbox when the prescription refill is processed.

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Download Health Record/Lucy Summary

The "Lucy Summary" is a portable version of your health record (including allergies, medications, current health issues, procedures, test results, and immunizations) in MyChart Central.

Link to MyChart Central to download your Lucy record and place it on a USB drive and take it with you to share with your other healthcare providers.

To get started, go to Your Menu > Sharing > Lucy. Check the boxes for information sharing and click "Link me up with Lucy and MyChart Central". You will go to the MyChart Central website to create your account.

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Request/Retrieve Medical Records

Request Medical Records

You can use MyChart to request a copy of your medical records. Go to Your Menu > My Record> RecordRequestand fill out the online form.

View RequestedMedical Records

If you've requested a copy of your medical record from your healthcare organization, you can download and view it from MyChart, rather than having to wait for a paper copy to arrive in the mail.

  1. Go toMy Record > Document Centerand choose "Requested Records".
  2. Locate the record you want to view and click "Download".
  3. If the record is password protected, you see a message to warn you. ClickContinue Download.
  4. ClickSaveto save the file to your computer and then open it, or clickOpento open it without saving it to your computer.
  5. If the record is password protected, clickShow Passwordon the Requested Records page to view the password you need to access the document and enter it to view the document.

Flowsheets to Track Daily Health

Your provider might request that you record information such as your daily glucose or blood pressure readings in MyChart. The order is called a"flowsheet" in MyChart.When you enter the information in the flowsheet, your provider automatically receives the readings so he can monitor your progress between visits.

Below are instructions for connecting a flowsheet to a health tracking device such as Google Fit or Apple Health to complete the provider order request.

FlowsheetConnection Instructions

You may choose how you share your health information with friends and family, other providers and healthcare organizations, and across mobile devices. To review and set your sharing preferences, go to Your Menu > Sharing > Share My Record.

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Sharing Options and Preferences

Friends and Family

Control who can see your information, and whose information you can view. This is where you can see which family members' records you can see.

Share Everywhere

Access this feature on the Share My Record page or go to Your Menu > Sharing > Share Everywhere.

Share Everywhere allows you to share your record with just about anyone, like a doctor, chiropractor, social worker, physical therapist, dentist, or school nurse. Grant someone one-time, limited access to the health information you can see in MyChart, including health history, medications, allergies, immunizations, etc. This gives him or her the ability to see your health record summary, view other clinical data, and submit a note to your care team. For more information, visit https://www.shareeverywhere.com/FAQ.

Link Your Accounts

Access this feature on the Share My Record page or go to Your Menu > Sharing > Link My Accounts.

You can use MyChart to view your health information from other organizations where you and your family have records. When you connect your accounts from the participating organizations, you will be able to see the following types of information in your MyChart account:

  • Allergies
  • Care team
  • Health issues
  • Medications
  • Messages
  • Test results
  • Visits

Connected Apps and Devices

Review which apps you have authorized to view your health data as well as trusted devices that you have linked to your account.

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Family Access

If you have access to your family members' medical records, you can view most of the information in their records in the same way that you view your own. Some things that might be useful include viewing a family member's test results or your child's immunization records.

To switch to a proxy record, change the name in the upper right drop-down menu.

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Proxy Access to a Family Member's Record

To access a family member's record, you first need permission. After you've received permission, you can view their records by hovering over the icons in the top toolbar and clicking on the appropriate record.

After you read the Proxy Access Disclaimer, click Accept to continue to your family member's chart.

View Your Child's Information

Immunizations/Vaccinations Record

When you are in your child's record in MyChart, go to Your Menu >Health Summary > Immunizations. You can see the immunizations your child has received and the dates on which she received them. Click the immunization name to learn more.

Click the printer icon at the top right to open a print-friendly version.

MyChart Guide: Health Information | Community Health Network (2024)

FAQs

Can other doctors see messages on MyChart? ›

Multiple members of your care team may view MyChart messages in order to get an appropriate and efficient response; this may include nurses or advance practice clinicians other than your primary care provider (PCP).

How do I connect my health app to MyChart? ›

1) Log in to your MyChart account through the MyChart app on the iPhone or iPod Touch, and click on the “Track My Health” icon. 2) After the apps/devices are linked, your MyChart will automatically sync the information according to data types selected to be tracked in the Health app.

What are the downsides of MyChart? ›

  • Actual data when displayed is a bit unpolished.
  • Didn't find easy integration to device calendar and profiles.
  • Dark mode would have been nice.

Can you see who has viewed your medical records? ›

Can I find out who has accessed my health records? You can request an “accounting of disclosures,” which will tell you everyone who has received your health records for the past six years for purposes other than treatment, payment and health care operations.

Do doctors respond to MyChart? ›

Messaging your doctor can be a convenient way to get medical advice. You can send a note through MyChart whenever you have time – day or night – and your provider will typically reply in one to three business days.

Why do people use MyChart? ›

You can use MyChart to: Schedule or request physician office medical appointments. You can also see your appointment history and details about each one. When you get to the office, check in for your appointment through MyChart and minimize wait times.

How do I view Messages on MyChart? ›

You may also go to Your Menu > Communication > Messages. Messages are organized into a few folders: Bookmarked - To bookmark a message, click into the message and click the "Bookmark" link at the top. You may find these messages in the Bookmark folder later.

Does my birth certificate have my blood type? ›

The easiest way is to quickly check your birth certificate, since blood type is sometimes listed in birth records, Dr. Lee says.

What is the rarest blood type? ›

One of the world's rarest blood types is Rh-null. Fewer than 50 people in the world have this blood type. It's so rare that it's sometimes called “golden blood.”

Do siblings have the same blood type? ›

Brothers and sisters don't always share the same blood type. The genotype of both parents plays a role in defining the blood type. For instance, children of parents with the genotypes AO and BO may have the blood types A, B, AB, or O. Thus, siblings do not necessarily have the same blood type.

Why can't i log into MyChart? ›

If you try to log in unsuccessfully too many times, you might be locked out of the account. In this case, you won't be able to reset your password yourself. For help resetting passwords and regaining access to your account, please reach out to your healthcare organization's MyChart support desk.

Can doctors see each others notes? ›

Doctors can share patient information with other doctors provided the disclosure complies with the Privacy Rule – and a BAA is entered into when required – and provided the patient information is not restricted by the patient or subject to HIPAA's authorization requirements.

Are conversations with a doctor confidential? ›

Doctor-patient privilege, also known as physician-patient privilege, refers to a confidential communication between the doctor and the patient that receives protection from disclosure. Common law does not recognize doctor-patient privilege, but the privilege exists in all jurisdictions through statutory language.

Are medical charts confidential? ›

Information gathered and recorded in association with the care of a patient is confidential. Disclosing information to third parties for commercial purposes without consent undermines trust, violates principles of informed consent and confidentiality, and may harm the integrity of the patient-physician relationship.

Who is allowed to see your patients chart? ›

You have a legal right to copies of your own medical records. A loved one or caregiver may have the right to get copies of your medical records if you give them permission to. Your healthcare providers have a right to see and share your records with anyone to whom you have given permission.

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